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Pestana Collection Plaza Mayor

4.0 star property
Hotel with spa, near Plaza Mayor

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Photo gallery for Pestana Collection Plaza Mayor

Couples treatment room(s), sauna, body treatments, aromatherapy
Stunning corridor leading to a dining area with framed artworks and a large arched window.
Suite (Plaza Mayor) | 1 bedroom, minibar, in-room safe, desk
Enjoy a panoramic view of the city from the rooftop terrace, featuring a pool and various seating areas.
Lunch and dinner served
At the heart of Madrid, Pestana Plaza Mayor Madrid combines elegance and modern comfort. Unwind with a Swedish massage or aromatherapy at the onsite spa, then enjoy lunch or dinner at Terraza Plaza Mayor restaurant. With an indoor pool, library, and fireplace in the lobby this hotel is perfect for relaxation.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Library

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The current price is ฿7,608
฿8,369 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Loft

Loft | 1 bedroom, minibar, in-room safe, desk

Loft

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Day bed
Hairdryer
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plaza Mayor

Deluxe Plaza Mayor | 1 bedroom, minibar, in-room safe, desk

Deluxe Plaza Mayor

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Suite (Plaza Mayor)

Suite (Plaza Mayor) | 1 bedroom, minibar, in-room safe, desk

Suite (Plaza Mayor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Plaza Mayor)

Superior Room (Plaza Mayor) | 1 bedroom, minibar, in-room safe, desk

Superior Room (Plaza Mayor)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Room

Classic Room | 1 bedroom, minibar, in-room safe, desk

Classic Room

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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The price is ฿5,763
฿6,340 total
includes taxes & fees
18 Aug - 19 Aug
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About the area

Map
Calle Imperial, 8, Madrid, 28012

What's nearby

  • Plaza Mayor - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Gran Via - 8 min walk - 0.7 km
  • Prado Museum - 14 min walk - 1.2 km
  • El Retiro Park - 6 min drive - 3.2 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 28 min drive
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Atocha Cercanías Station - 23 min walk
  • Madrid Atocha Station - 23 min walk
  • Tirso de Molina Station - 5 min walk
  • Sol Station - 5 min walk
  • La Latina Station - 6 min walk

Restaurants

  • ‪La Campana - ‬1 min walk
  • ‪Five Guys Plaza Mayor - ‬1 min walk
  • ‪Mesón del Champiñón - ‬3 min walk
  • ‪Gustos Madrid Plaza Mayor - ‬2 min walk
  • ‪Las Cuevas de Luis Candelas - ‬2 min walk

About this property

Pestana Collection Plaza Mayor

Pestana Collection Plaza Mayor offers a fantastic location, putting you a short five-minute walk from Plaza Mayor and Plaza de España - Princesa. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and Terraza Plaza Mayor serves lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers say great things about the helpful staff and overall property condition. Public transportation is only a short walk: Tirso de Molina Station is 5 minutes and Sol Station is 5 minutes.

Languages

English, French, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 87 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • Off-site parking within 525 ft (EUR 36 per day); discounts available

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Library
  • Fireplace in reception
  • Communal living room
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site
ROOM

Room amenities

Be entertained

  • 49-inch Smart TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Terraza Plaza Mayor – This restaurant serves lunch and dinner.
Café de la Plaza – Pátio – This café specialises in Regional cuisine and only serves light fare. Open selected days.
Bar – On-site cocktail bar. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 150 per stay
  • A damage deposit of EUR 150 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 13 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs EUR 36 per day (525 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 9:00 PM
  • The seasonal pool is open from April to September
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.

Also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor Madrid
Hotel Pestana Plaza Mayor Madrid
Madrid Pestana Plaza Mayor Hotel
Hotel Pestana Plaza Mayor
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
Hotel Pestana Plaza Mayor Madrid Madrid
Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid
HELP_OUTLINE

Frequently asked questions

Does Pestana Collection Plaza Mayor offer free cancellation for a full refund?

Yes, Pestana Collection Plaza Mayor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pestana Collection Plaza Mayor?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 11:00 AM to 9:00 PM.

Are pets allowed at Pestana Collection Plaza Mayor?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pestana Collection Plaza Mayor?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Pestana Collection Plaza Mayor?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Pestana Collection Plaza Mayor?

No, this hotel doesn't have a casino, but Casino de Madrid (9-min walk) and Casino Gran Via (11-min walk) are both nearby.

What is there to do at Pestana Collection Plaza Mayor and nearby?

Pestana Collection Plaza Mayor has a spa and an indoor pool, as well as a fitness centre.

Are there restaurants at or near Pestana Collection Plaza Mayor?

Yes, Terraza Plaza Mayor offers Regional cuisine.

What's the area around Pestana Collection Plaza Mayor like?

Pestana Collection Plaza Mayor is in Madrid Centro, a short 5-minute walk from Tirso de Molina Station and 6 minutes' walk from Puerta del Sol. Travellers give top marks for the hotel's prime location.

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Pestana Collection Plaza Mayor Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Breakfast
View
Restaurant
Bed
Spa
Shower
Cities

What guests liked

  • Breakfast was consistently described as excellent, with a great selection and high-quality food options. (19 reviews)
  • The property's indoor and rooftop pools were both highly praised for their quality and scenic views. (14 reviews)
  • The spa offers world-class treatments, a cozy indoor pool, and a relaxing atmosphere. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Absolutely amazing! Great location, would stay again!
Kaitlyn, 2-night trip

10/10 Excellent

This is a great hotel in a great location. Good value for money.
Damian Lee, 3-night trip

10/10 Excellent

Excellent customer service and location
Monica, 1-night trip

10/10 Excellent

Friendly staff, excellent location, Great food.
Eduardo, 4-night trip

10/10 Excellent

Location location location right on Plaza Mayor - nice breakfast nice suite
DEBORAH, 2-night trip

10/10 Excellent

Great location, right next to Plaza Mayor but well insulated from the noise. Staff were very friendly and accomodating
geoff, 1-night trip

10/10 Excellent

Wonderful location! All staff mrmbers were gracious, kind,and very helpful. We thoroughly enjoyed our safe--we’ll stay there again when in Madrid!
Christine S., 3-night trip

10/10 Excellent

Staff was very friendly. The room I was in wasn't big but the attention to detail was amazing. Really good breakfast buffet.
Miguel, 2-night trip

10/10 Excellent

Clean and hygienic environment, welcoming and helpful staff.
Zain-Ul-Abideen, 2-night trip

10/10 Excellent

Hotel was beautiful. It is right in the middle of the Square and around the corner from Mercado de San Miguel Food Market. We had a view of the Square from our room. The front desk personnel and manager were very friendly. I would recommend this hotel.
William, 3-night trip

8/10 Good

Very nice property, friendly staff and great location
Ester, 3-night trip

10/10 Excellent

We loved this hotel and its incredible location. The staff was absolutely wonderful.
Nancy, 2-night trip

10/10 Excellent

Overall a very nice hotel. Convenient, beautiful historic building, staff overall nice.
Sergio, 3-night trip

10/10 Excellent

Fun area.
Mileidys, 3-night trip

10/10 Excellent

beautiful,clean,great food
Aldey, 1-night trip

10/10 Excellent

Wonderful place
Julia, 2-night trip

10/10 Excellent

Beautiful property super well located in the center of the city.
Manuel, 2-night trip

10/10 Excellent

Great hotel great location , breakfast could be more impressive but was fine
Eric, 3-night trip

10/10 Excellent

Javier was excellent to work with when I called due to a travel delay. In an excellent spot to see the historic city center. While located in the Plaza Mayor, it was a quiet respite from the bustle around it. Highly recommend
Julie, 2-night trip

6/10 Okay

Great position though very variable experience of the staff including poor service in the restaurant and spa.
ROBYN, 3-night trip

10/10 Excellent

Great hotel and location
Francesca, 3-night trip

10/10 Excellent

Excellent location and great restaurant
Htin Linn, 2-night trip

10/10 Excellent

Only a one night stay so not much on which to judge but service was impeccable, location perfect and bed & pillows very comfortable.
John, 1-night trip

10/10 Excellent

We had a great time in Madrid and loved the amenities of swimming area and sauna. Wife also had an opportunity to use the spa.
Jeff, 3-night trip

10/10 Excellent

Wonderful experience
Eliezer, 2-night trip