The staff at the front desk were lovely, very kind people. We checked in late at night with a pet, and it was no problem, just a $20 fee. I am unsure if this was just the second floor, but the floor and room reeked of cigarette smoke. The building is listed as no smoking in the lobby, but it is an older building. That may have been a recent change, and the smell is just in the walls and carpet. I kept waking up in the night and noticing the smell. The lobby