Hotels in Pen

"Staff is by far the best I have ever seen "

"From the moment we arrived, the hospitality was nothing short of amazing. We were celebrating a very special occasion, and the staff went above and beyond to make us feel celebrated, cared for, and at home. The room was spotless, elegant, and had the perfect ambiance for the occasion. What touched us most was the thoughtful attention to detail — from a personalized welcome note to the surprise touches that made our day feel extra special. The service throughout our stay was exceptional. Every staff member we interacted with was kind, professional, and genuinely committed to ensuring our comfort. Thank you for making our special day truly unforgettable. We will always remember this stay with a smile and can’t wait to return again. Highly recommend to anyone looking to create beautiful memories in a setting that feels both luxurious and heartfelt. "

"First time at The property and was thoroughly pleased with everything. The spa services were also unforgettable."

"beautiful hotel; room looked out on the Gateway of India; fantastic restaurants and extensive breakfast buffet"

"Impeccable service and the staff is top notch."

"Great property"

"Hotel was undergoing renovation and hence a bit messy. Front desk staff is excellent. They do not allow guest to cut queue and politely ask them to wait their turn. Breakfast is alright and service is good. They remember your selection on your second visit and will deliver it to your table. Had dinner at the cafe on the second floor. Food is good and so is the service. Bed is comfortable but the floor is a bit sticky so did not try to go barefoot. Generally housekeeping is good. "

"My first time in Mumbai was a great experience thanks to the Intercontinental Hotel on Marine Drive. The ocean view was beautiful; within a quick walk to the water’s edge where everyone can enjoy the waves. The staff were quick to help with any minor issues, leading to an overall great stay."

"It is a nice hotel. Good location."