Hotel Bellevue - ลูเซิร์น

Slightly too far away from the City, but bus/taxis convenient. Staff friendly. The name is slightly deceptive, as the view can only be seen from the top of the hotel. Even though it's by a railway, you can't hear it.

Despite high marks, we found this hotel to be very disappointing. There is a much nicer hotel right across the street for a similar price...and view of the lake. The hotel was clean and staff initally friendly, providing snacks and information about Lucerne. Since there was no air, the hotel provided fans. However, the other family travelling with […] us experienced electrical problems in their room and could not get the fan to work. Despite notifying the front desk early in the day, no effort was made to correct the problem. Moreover, the hotel is located near a busy highway and opening windows for comfort also created noisy conditions. We booked two quadruple rooms each family of 4; however, we received an email just as we were leaving the states stating a booking error made it necessary to put our families in regular rooms with 4 beds....at the same price. We were told we had a larger quadruple room upon check in; however, we believe they just stuck two portable beds in a single room. In addition, the portable beds appeared not to have bed sheets...just a matress cover. Overall, our experience was not pleasant. We checked out the hotel opposite the Belleview and wished we would have stayed there...for not much more money. อ่านเพิ่มเติม

We enjoyed our stay at this hotel which is six stops on the 24 bus from the rail station. Buses run frequently and stop close to the hotel. Our Swiss Rail passes meant we didn't have to buy bus tickets. We'd booked a basic room but were given a lovely large corner room with a balcony overlooking the lake. The reception staff speak good English and were […] very helpful. The road in front of the hotel is quite busy. The ensuite shower room is a bit outdated but clean and functional. There were thoughtful touches such as sweets and a Good Night box with books, eye mask, earplugs etc. Also we were given a welcome drink and snack plus vouchers to help ourselves to a hot drink in the evening. A fan is provided but there is no air-conditioning as such. There is also a small fridge containing a variety of drinks for guests to purchase. We would be happy to stay here again if we go back to Luzern and it's well worth considering for a city break. อ่านเพิ่มเติม