Best Western Hotel Taipa-Macau - Taipa

room is very big,but not really worth what you paid for...

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I was checked-in by tired looking staff in the front desk. Don't expect a smile on their face and extra communication. The hotel is overall quite aged. Rooms are spacious but basic. The colour of the room towels is very grey that I didn't dare to use it for cleaning my face. But with this lower price comparing to other hotels in the golden week, I couldn't […] expect anything more. อ่านเพิ่มเติม

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Its a hotel beyond your expectation with that price range. The location is great, 10 to15 mins walk to City of Dream or Venetian. The hotel also provide shuttle service to various important above location and customs. The only cons is the room wifi service is chargeable, so all of the guest got to sit at the lobby for free wifi service.

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This place is so moldy it unfortunately can't be burned down. Despite the pretty pictures and the beautiful lobby, this is the most disgusting place I have ever stayed. The walls are moldy green. Beyond that, the rude staff did not help. Do yourself a favor and pay and avoid this place by all means. This is the worst hotel I have ever stayed in. Di […] sgusting! อ่านเพิ่มเติม

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Overly priced for the rooms although it was big enough it was deceiving picture of hotel as it is very run down, no gym, pool out if order due to maintenance, fridge barely cold & girls at front desk were rude & abrupt..

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Our family stayed overnight in the hotel. Since its our 1st trip in Macau we chose a hotel near the famous spots located but were very much disappointed. First with the unfriendliness of the staff from the reception down to the valet man. The size of the room and bed were okey but the beddings & towels were all sworned, dainty & there is a foul smell. […] The hotel needs to upgrade also there toilettries supply. Room has no cable TV for English channel. อ่านเพิ่มเติม

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the only thing i wish to say is, the bed is abit too hard

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Extremely good place to stay in. Its my third time staying in this hotel. Its easy to get there, though located off main island macau, it is easily accessible to get the Macau city centre. Plenty of buses to get you to Sedano Square and other places of interest. There is also a courtesy free shuttle bus that brings you to Venetian Macao and Macau Ferry […] Terminal. Overall, bed was big, comfortable and room was big. Definitely a good choice to stay in. =) อ่านเพิ่มเติม

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Disappointed with the Hotel Service. They have no idea about customer service. Staff are very unfriendly, they hardly speak basic english and simple things as getting support to call a taxi were not possible. I won't recommend this hotel at all.

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Spacious room,clean. Worth staying.

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We booked a deluxe room for our 3 nights stay in macau. At our first night, we really can't sleep well coz there's a lot of bedbites. After that, we asked the receptionist if they can give us another room, she asked us to wait after 2pm checkout of the guest. Ahen we got the back, at our suprised the room is really smaller than the old one we had. Not […] worth the price we paid for. อ่านเพิ่มเติม

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The extra bed not confort at all as i compare to i stay at Metropark Hotel in Kawloon, Hong kong. I feel very disappointed from what i expect to get the service and stay in Best Western Hotel in Macau. Luckily I only stay one night there..

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Hotel service was very poor. Staff cannot speak english. They forgot to wake me up at 6:30 AM, Lucky that I did not missed my plane. Bed was stone hard that can cause back pains. Towels were dirty, with patches on its holes. Some towels were cut, joint and stetched instead of being discarded. I asked it to be replaced but what they give were on same […] conditions. They should improve. อ่านเพิ่มเติม

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The plus point about this hotel: - The huge rooms - The free shuttle bus to city of dreams which connects me to everywhere I wanted to go in Macau. - There is a public bus across the hotel that brings you to the border gate to Zhu Hai. The bad points: - Dark rooms - barely any bright lights in the room. - No wifi in the whole hotel! - No obvious shuttle […] bus to be seen at the ferry terminal. The staff claims that it's just a 3 star hotel so there is nobody at the terminal to hold the hotel card to direct guests. - Counter staff seems disinterested to serve customers and answer questions. May even appear rude. - There is nothing much to shop or eat around the hotel surrounding. I won't stay in this hotel again if I visit Macau. อ่านเพิ่มเติม

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The room is spacious, but the ceiling and walls are covered in black mould. That's very unsightly, if not at all a health risk.

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The hotel is not badly situated close to the historical region on Taipa. Close to transport and sites. Unfortunately the hotel has a cool atmosphere. The staff is not very friendly and is very busy with tour groups. Sadly we struggled to find staff that could understand English.

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i have never seen hotel staff so unfriendly and so unhelpful. i would never ever stay in this hotel again. on our second day, i am assuming the room was checked out by error, so the key did not work, when i cam e to the front desk, ppl there who just barely speak english, did not even apologize, instead putting the blame on us.

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It was my first time visiting Macau. Macau is separated into 3 "islands" and Best Western is located on Taipa with the big casinos like Venetian and Galaxy. There are nothing special about the rooms for Best Western that I can point out. It is just a clean place for you to spend a night. The only con that I can find is the wifi in the hotel. They provide […] free wired AND wireless high speed internet but in order to receive the wifi signal, you must stay right between the front desk and the Mocha room and the signal isn't very stable. But one good thing to point out is their shuttle service. Their shuttle leaves the hotel every hour to the Macau Ferry Harbor and to the Venetian/City of Dreams so getting around is semi convenient. Actually walking to the Venetian takes about 40mins and 10mins to McDonalds. Nothing good to eat around the hotel. I would suggest taking the shuttle to the City of Dreams and eat inside the food court. อ่านเพิ่มเติม

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Request non-smoking rooms, but hotel staff gave us smoking rooms. The beds are very hard. Bedsheets, towels, carpets are dirty.

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As many review mentioned before,beds too hard for most people.Sound proof too bad.Reception staff seems ok,but house keeping staff not helpful,unwilling deliver extra pillow or blanket.Paid for extra person,but towel,pillow etc are only for 2 people.

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too much cigerettes smell. not eough bath towels and hot water.

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Absolutely, without a doubt, the hardest "bed" I have ever slept on. Very unhelpful staff. Scheduled to stay for four days, but left after the first night. No thanks!

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Stayed here for one night, an am thankful it was not any more. Bed was hard as a rock, and pillows were about 3cm thick. I asked an employee where the pool was, and recieved directions, but they failed to mention it was closed and had no water in it. Internet was $20 USD per day for the slowest internet in the world, and I also had to wait in line 35 […] minutes for check out.Only one person did check outs, and two people stood there and watched her. It really was the worst hotel experience I have ever had,. อ่านเพิ่มเติม

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nice hotel to stay.

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Not only was the service bad but the facility itself is old. Compared to other Best Western Hotels I stayed in, this is the worst. Best Western should revoke their liscence to operate as a Best Western Hotel. They did not even accept my Best Western rewards card. Will never stay there again.

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Best Western hotel in Taipa has beautiful rooms and a nice surrounding area with a nice green hill. It is also close to Venetian and Hard Rock but it is longer to Macao. The rooms don't feel very clean and there is an extra fee if you want to use internet on your room, which can irritate people if you are not prepared.

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The rooms are cheap.. so I was expecting a no frills basic room. But when I reached, the hotel looked shabby at first. The reception people were not helpful at all and somewhat rude. But I didn't care too much about that so it didn't matter. But the room was really horrible - it stinked bad! the beds were hard and had insects come over at night - it […] was sick. I would rather stay in a hostel to save money than this dump or spend a little more and stay in a nicer hotel. อ่านเพิ่มเติม

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The hotel people is friendly and services is well . The shower whas clean only the room whas durty and we found old paper from condoms in room under desk ???? Lokation is good and easy to take bus to downtown. Price and Quality is okay

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Service is neutral. Not too good, not too bad. Cleanliness is there. Bed is a little bit hard but still ok to sleep on. The courtesy bus that leaves every hour from the hotel to the Macau-HK Ferry Terminal and Venetian Macau is probably a plus factor. Else, getting to the city centre of Macau is via their MOP 4.20 public bus, and the hotel is about […] 15 mins away from the city centre. อ่านเพิ่มเติม

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Reasonable price to stay. Close to Taipa Village (5 min walk) Can take shuttle bus to other hotels i.e. Venetian.

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cheap hotel and provides extremely basic needs. Staff is absolutely unattentive. They don't care about your luggage, check-in, shuttle service, etc. It is not a hotel, but a hostel and should be treated as one. don't stay here. instead try for better rates elsewhere...

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Overall impression was the poor service provided by hotel staff (with the exception of the porter). Room quite clean and a good size but very noisy. Location is poor for general access to restaurants & shops but close to several bus routes. Shuttle to Macau is reasonably convenient. Staff are the worst, they're very lazy and do only the minimum necessary. […] eg. the porter offered to changed some notes into coins from his own money while the cashier looked on after we asked her for change and she just didn't want to do it even though I saw a pile of coins in her drawer. Several requests for assistance, information or help with bags were ignored by desk staff, although the porter (same person) came to help us when we struggled with our bags. I would not use this hotel again. อ่านเพิ่มเติม

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Overall impression was the poor service provided by hotel staff (with the exception of the porter). Room quite clean and a good size but very noisy. Location is poor for general access to restaurants & shops but close to several bus routes. Shuttle to Macau is reasonably convenient. Staff are the worst, they're very lazy and do only the minimum necessary. […] eg. the porter offered to changed some notes into coins from his own money while the cashier looked on after we asked her for change and she just didn't want to do it even though I saw a pile of coins in her drawer. Several requests for assistance, information or help with bags were ignored by desk staff, although the porter (same person) came to help us when we struggled with our bags. I would not use this hotel again. อ่านเพิ่มเติม

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Hotel not far from airport and close to places of interest. For the price, no complain.

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The price was good, but this hotel is too old, need remodeling , will not stay here again until they do. And the front desk got bad attitude and services.

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Yes it is outdated and the beds are hard. The price is low and if all you do is sleep and shower it'sok. The front desk will ignore you while she shuffles papers and the others are looking busy. You need to grab thier attention. You have to buy a breakfest ticket at the front desk to eat at the buffet. The buffet is cheap and fill you until lunch. It's […] a hassel to go to the front desk for the breakfest ticket. Put your room key in the slot next to the door to turn the lights and AC on. They do have a free shuttle to the the City of dreams and the Macua ferry terminal, not the Taipia Ferry terminal. Taxi is the way to travel in Macua/ Taipia อ่านเพิ่มเติม

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The hotel is clean, and the staf was very nice all the time.Beds are like rocks , extremely hard.The shuttle could take you to the venetian that is in Taipa, or to the Ferry station in Macau, which is very convenient.

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