3.9
จาก 5
ดี
(171 รีวิว)
(ค่าเฉลี่ยของพื้นที่ใกล้เคียง
3.7)
การให้คะแนนจากผู้เข้าพักของ Hotels.com
การให้คะแนนจากผู้เข้าพักของ Hotels.com
การให้คะแนนจากนักเดินทางของ TripAdvisor
I stayed in an Executive room with a patio door with its own patio looking towards a lake. Getting my heavy luggage from reception to the room was a big... problem as there was no lift access to the area where my room was (and no porter service to help either). The room was large but very out-dated with an old-style TV, hardly any power sockets and no fridge (I had to get buckets of ice from the bar). For a room that is supposed to appeal to business users it badly needs updating. The bathroom was large but the shower (fixed to the wall) could have been far better. I cannot fault the food which is far better than you expect it to be. The wine prices are extremely expensive so best to get a drink from the bar first! The decor in the restaurant needs updating to make it suit the quality of the food. The "free wi-fi" advertised is very limited and that you really need to get a wi-fi access card from reception, though once you have it, it works. The reception staff were always excellent and individually all were good but there seems to be a lack of training and there wasn't that "can-do" service-with-a-smile attitude you expect from a four-star hotel, for example, the restaurant seemed under-staffed with waiting staff running the front desk of the restaurant and the bar as well as waiting tables. It's as if someone who runs hotels but doesn't stay in them thinks you can cut staffing costs by having waiting staff doing three jobs at once and still claim to be four star. โดย GK จาก London เมื่อ 10/06/2013
