Royal Plaza On Scotts - สิงคโปร์

Always enjoyed our stay in RP on Scotts. Been back the 6th time for the past year. Only complaint is the hotel is always under renovation. Otherwise, stay was fantastic. Will come back whenever in Singapore. Front Desk Staff always very friendly and helpful esp. Joyce. Always remember us.

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Great location. Discount on regular prices due to major renovation of street frontage. Rooms are comfortable but a little tired. Needed to continually log into room wifi.

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Wonderful stay. It'd been the 5th time this past year that we returned to Royal Plaza. Always a good experience with very friendly & helpful staff. Very good and convenient location. The Carousel Restaurant provides the best High Tea experience that you can find in Singapore. Strongly recommended.

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No view in my room, nice size for a person.

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Pros: Excellent location with access to great shopping and food choices; service provided by the staff is impeccable; Free internet and wifi is a great bonus. Cons: The room is quite small and pricey considering the size and facility; Mini-bar is supposed to be free as part of the room package, however it only contains 4 bottles of drinking water, one […] bottle of juice, and 2 cans of soda. อ่านเพิ่มเติม

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Thank you to RP for the fantastic service your hotel brings. Rooms were quite spacious and is close to the main shopping centres and MRT. Bed is extremely comfortable and the free mini bar is a bonus! Not many places offer a free minibar so we found this to be really good! First time staying at RP and won't be the last - you have new RP loyal fans!

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It was a pleasant stay.

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Hotel was in renovation stage and thus noisy, dirty and chaotic. Not a good stay and environment at this stage.

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Not much to complain. Service is good but felt bit over priced.

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Great stay at this top class hotel. Location in the heart of Orchard Road surroundings. To reload your minibar free of charge is a good idea, surely the room rates accommodate the cost anyway.Breakfast is giving you a fine start of the day, everything is there in a fine setting.

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I particularly liked the complimentary in-room internet, free local phone calls, and free parking.

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The first impression I had of the hotel when I arrived, was that of a run-down, dilapidated building because of all the facade reconstruction to the hotel and building around it. It was raining and rainwater was seeping through the driveway roof, making it an unpleasant drop-off. We had to struggle with bags in the rain since the driveway roof didnt […] provide much shelter. However, upon arrival at the Lobby, my impression changed. The service staff were attentive and swift. The room was clean and spacious too. Hence, overall rating is quite good. อ่านเพิ่มเติม

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Excellent hotel in great location. The staff where A friendly and helpfu and the room was clean and comfortablel. The location is wonderful with easy access to MRT train transport and great shopping. The restaurant is very nice and was able to cater to my Gluten Free diet.

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Upgraded my room as the one they offered was dark & gloomy - not very appealing. Have stayed in better hotels in Singapore

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Hotel check in staff was pleasant, room was good, that's where i experienced some unhuman manner. My family checked into RP on 13th March 2013. We were allocated a room that was clean but the fridge was not cold (even we increase the cold tempreture, its still warm). As you can imagine, we has a 1 year old daughter that needed milk (fresh) to keep in […] the fridge so she can have it cold. We could not buy fresh milk and leave it in the fridge overnight because it will go off, so we buy it every day and ask for ice to make milk fresh. Early morning of the 14th, I went down stair to the restuarant (in the hotel) think its early hour and nothing is open at that time, i meet a lady (name??) asking her kindly to get me some milk for my little girl. She kindly told me that it would cost me $8.25 for a bottle of 125ml with some ice. I explain to her what happen to fridge in our room, but she don't seem to be of any concern, she reply this is the hotel policy and we charge $8.25. We must admit, this would be the WORST hotel that we would have stayed. We have been to Singapore 4 times in the last 2 years and stayed at different hotels. This gotta be the WORST one we would've come across. Luckily we did not booked for 2 nights. We end up moving to another hotel (across ViVo City shopping plaza. Much better service and they don't charge extra for milk & its HALVE the price of Royal Plaza hotel. I WILL NOT RECOMMEND OR COMING BACK TO THIS HOTEL to anyone. อ่านเพิ่มเติม

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Little disappointed that maintenance work being carried out BUT level of service was excellent ,nothing was too much trouble ,carried out with a smile.breakfast and dinner buffets were some of the best I have had.Rooms are fine although outlook from either side is poor...but how much time do spend in the room. Next time in Singapore this will be without […] doubt our choice of hotel อ่านเพิ่มเติม

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Non smoking hotel in a great location at an even greater price. Nothing that drags down the overall impression.

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ผู้เข้าพักรายนี้ไม่ได้แสดงความคิดเห็นไว้

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Hi All, Please don’t fall for the over rate reviews on any site about this hotel. The lobby is nice but nothing special. I read many reviews where people were praising about free bar and cappuccino machine so let’s get this facts clear. Cappuccino machine : you get three shots of coffee of different flavour each day. Mini Bar : Two beers and couple […] of soft drinks if I remember correctly. Just to make it clear this don’t justify the extortionate price you end up paying for a small room. I understand Singapore is generally expensive but the room size and its facilities don’t offer value to the money you pay. One of the bedside draw in the room had a faulty runner and it kept on opening. On complaining one of the staff members attempted to repair it unsuccessfully. As we had a toddler with us I ended up securing the unit myself. Only positive about the hotel for me is location. (Next to MRT,Ion Shopping Mall etc.) The Ion Mall a nice food court downstairs. Hope this information helps in your travel. อ่านเพิ่มเติม

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close to transport and shopping very helpful and freindly staff enjoyed stay would stay here again

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Good choice if you aim for a shopping spree, walking distance to Ion Orchard, Takashimaya, Wisma Atria and etc. choices form local brand to luxury brands. Hotel was well decorated for Chinese New Year, entrance was impressed. Staff was polite. There will be a deposit even you have paid in full. I later find out this happened in other hotel in Singapore. […] If you are not feeling comfortable to leave your card details, please make sure that you bring some cash with you for the deposit. you will get your money back upon check out. No view from our room; there is a Nepresso machine with free capsules, which are decaf, medium and strong, Pool is open 24 hours. We were still awake at 3am and feeling hungry, we decided to visit some local food stall that was open till late according to the Internet. (Internet in room was slow but free) couldn't see anyone at the reception for direction but the concierge was there. Apparently there are almost no place to eat at this time apart from the room service. Most food stalls are open till 2am the latest. อ่านเพิ่มเติม

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The place seems pretty dated for the star rating. Our room on check in was dirty and the bedding had to be changed and the desk counters were all sticky! We were quite shocked. They were quick to fix this but for the star rating they didn't offer us anything to keep us loyal or feeling we were looked after. Concierge and taxi guys were good but that's […] not enough for us to call this 4 star. I have stayed in many 4 star and 5,star places and know what one should likely expect to feel like they are treated well to feel relaxed. These guys do the bare minimum which is disappointing when you pay top money to stay there. อ่านเพิ่มเติม

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we had a good stay and every one was helpful would stay at this hotel again

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It's an hotel without a view and for someone who is closed up in an office all year round, having a pleasant view is quite important. The first room we were assigned had a terrible, awful view; therefore we saw a couple more before deciding to take one. In the one we chose, we discovered that all over the toilet there was hair of the previous guest! […] I had to repeatedly call the Housekeeper and the Receptionist to request that it be properly cleaned and, after 20 minutes, given that no one was showing up and we needed to use the bathroom, we called the Manager; ever since, all our calls were promptly dealt with. The room was rather comfortable and the hotel conveniently located, and our stay rather pleasant; albeit the hotel does not have the refinement and luxury and service you would expect from a 4 1/2 star hotel. อ่านเพิ่มเติม

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We arrived at the hotel at 0500 hours although checkin wasn't until 3 pm... The staff were so cheerful and friendly and arranged for us to have a key to go have free coffee and a snack and be able to have a shower or relax by the pool... They had our rooms ready for us to check into at 830 in the morning... I had also discovered I had left my cell phone […] at the airport and they called and it was arranged to have it delivered to me.. The hotel also provided a free minibar and wi fi .....we also asked the concierge about city tours and a tour to malaysia for the day and he happily arranged that for us...The location was also perfect for any traveler... อ่านเพิ่มเติม

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Great hotel if you are into shopping, it's in Orchard and very close to all the shopping centres.

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Good sized room. Free mini-bar, although limited in choice. Good service. Close to central shopping area

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very convenient location and near Orchard Road.Near MRT and bus stops. Nice to have shower facility and luggage stored even after you check out esp.if your flight is late departure.Nice gym and pool.Expensive restaurent.you can find a lot of food courts nearby .

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We stayed in this hotel with my 4 friends, All the Staff are very helpful & friendly. from the time that we arrive at the hotel until ghe last day of our stay the customer service thry have showed us was SUPERB. Buffet breakfast is awesome, a lot of variety for asian, western..u name it & they have it all. I only booked for a Superior Room but they […] upgraded us to Deluxe Room, the room & the bed is HUGE. We will sefinitely stay in this hotel again :) อ่านเพิ่มเติม

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ผู้เข้าพักรายนี้ไม่ได้แสดงความคิดเห็นไว้

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We really enjoyed our stay at the Royal Plaza. The staff was excellent, always polite and friendly. Our customer service experience was definitely the highlight of the hotel, staff were always happy to help out with all our needs. The price per night was also very good for a great location.

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very good

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The hoel is undergoing some major refurbishment to the main entrance and this is a bit of an eyesore, hence the condition and upkeep score - in all fairness we were warned beforehand and the work will much improve the place in the future. Staff and facilities were excellent as you would expect from this standard of hotel. Hotel is conveniently located […] and covered by several transport options for getting around and in this respect the consierge staff are particularly helpful. Also helpful was the facility for having a shower after checking out before our late evening flight. I would certainly consider this hotel if we return to Singapore in the future. อ่านเพิ่มเติม

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The room we had was a Superior Double Room. It only had 1 chair and room for only 1 suitcase to be placed on a stand. The room was far too small and therefore everything was all over the place. Apart from the room size, 1 chair & 1 suitcase stand, everything else was perfect.

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Good location in the center of the city in the shopping district. Comfortable rooms and good service. Good breakfast buffet and a small jewel at the bar (Heat Ultralounge) where you can eat a limited selection of dishes of excellent quality.

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The hotel itself has seen better days, but the location is great and the friendliness and responsiveness of the staff is outstanding. Also, the breakfast buffet is excellent.

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Spent one night at the hotel while in transit in Singapore, and it was very good. I called them up to tell them i was arriving quite late at night and they had no problems with that. The staff were nice, and the room was in good condition. The Nespresso machine was a nice touch. Nice large desk to work on as well if required.

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Great location just off Orchard Road, walking distance to the main shopping centres and Orchard Station. The hotel is lovely and clean and the staff are cheerful, friendly and helpful.

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The hotel rooms were good as it interconnected so that we can manage our three children. overall, we were happy with the services and the rooms.

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I have never rated a hotel before, but I felt compelled to rate the Royal Plaza on Scotts. I have travelled extensively across the world on business and pleasure for the last 15 years. And I must say this hotel ticked ALL the boxes. I was in room 631. The room was impeccable, the layout and standard of the fittings perfectly thought out. Everything […] in the proper place, working as designed and the bathroom - WOW! One thing thought. The view is to a car park, but that doesnt bother me, as I am not here to look out the window.I have found my home in Singapore - Forget the Mandarin or any other 5 star hotel. Just head over here and sample perfection. อ่านเพิ่มเติม

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The service was very efficient. The staff was very polite and helpful. They appeared knowledgeable and very good at their craft. The rooms we stayed in were quiet and roomy. The towels were nice and soft. The internet connection via wi-fire was fast. The food on offer at the restaurant was impressive. A variety of cruisines were available and of high […] quality. The ingredients were fresh and full of flavour. The location is so convenient for people who are into shopping. It is surrouned by (over a very short walking distance to) Ion, Lucky Plaza, Tang Plaza, and many more - shop til you drop. อ่านเพิ่มเติม

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ผู้เข้าพักรายนี้ไม่ได้แสดงความคิดเห็นไว้

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We were very disappointed with the provision of an early check-in and was advised that we had to wait for about 4 to 5 hours before the room would be ready. After speaking to the Manager we managed to get a room two hours or so after arrival. We had specifically requested an early check-in at the time of booking. The hotel should inform its customers […] if early check-in is not possible or unlikely, as alternative arrangements can be made by customers. อ่านเพิ่มเติม

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We had a wonderful time over Xmas at the hotel but unfortunately the restaurant is small and could not accommodate us for Xmas dinner or lunch. {eople staying over xmas need to be warned that the restaurant is difficult to get into over the Xmas period. There are however so many other restaurants in Singapore open on Xmas Day.Staff are very friendly […] and helpful. อ่านเพิ่มเติม

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Directly in front of Orchard Road you don't miss anything ...

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Firstly we had a fair deal here and did not pay the full rate. For what we paid it was perfect. The front entrance is currently undergoing renovation and I believe this is why we had a good deal the renovation in no way affected our stay and I was not even aware if it until the 2 Nd day. The location cannot be beaten in my view for the Orchard area. […] Minutes to mrt and shops all around as well as bars restaurants coffee shops. Free mini bar filled daily, just a couple if beers and soft drinks but that was a bonus. Nesspresso coffee machine in room too. Pool and gym were great and loads of loungers in sun and shade. Full air on in rooms on all day so no problems there. We did not eat at the hotel so cannot comment across the road via footbridge is the Far East Plaza which has a cheap supermarket and local eateries in the basement and top floors. The remaining floors are local clothes stores with a huge range of clothing footwear jewellery etc. อ่านเพิ่มเติม

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very nice and convenient location- wish they had advertised the fact that they had construction work going on!!

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Booked hotel for family of 6, we got 2 rooms with a kingsized bed in each, no bed for 3rd person. Last thing we needed after a 11 hr flight. Had given ages of children on booking form so assumed they would have provided accommodation that would fit.

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