Extended Stay America Atlanta - Alpharetta - Rock Mill Road - Alpharetta

It is near to North Point Mall and highway 400. Front desk staff was very co-operative. Breakfast was just ok. Full room service(Cleaning the room) is provided after 8 night stay in hotel. If one want to get the room cleaned after 8 night stay one has pay extra for it. New Towels are provided at no extra cost.

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Very good value and safe neighborhood. Will keep returning.

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Overall, for a cheap stay for a week it was OK at best. No washcloths, no maid service for a 6 night stay & no evidence of any security during the stay. Sunday - Thursday the business crowd was more considerate of the noise than the Friday night customers. My floor stank of people cooking "whatever" in their rooms however, I found that the smell never […] made it into my room. My biggest complaint next to the bathtub NOT being cleaned from the previous tenant, was the "dog(s) barking" issue. C'mon people! You go out and leave your dog in a hotel room... Wow. Overall - You want cheap - You get it. Location is fine, tough parking and virtually no toiletries. At least the Internet connection was stable... อ่านเพิ่มเติม

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There were smokers and smoke smell throughout the hotel which was not to my liking. I also smelt pot being smoked throughout my stay. I also had to ask the front desk to quiet down some guests in the room above me. Other than that it was a nice and comfortable stay. The frontdesk folks were very nice and accomodating to us. I just think they need to […] really enforce the non smoking aspect or make the whole place non smoking except for outside. อ่านเพิ่มเติม

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Front desk was very pleasant, professional, and helpful.

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It was fantastic. It offered me a home away from home at half the price of a traditional hotel. The staff was available and helpful, without being pushy.

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The room and service was great however I did pay for a king but the hotel had already booked my room so I was moved to a 2 double bed room.

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Eveything was great. Location is excellent. Staff was very friendly. Only down point was a weird smell in the hallway.

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I was let in by a man that took very good care of me and took all steps that were necessary to perform the check-in thoroughly. He took his job serious and that made me feel like more comfortable. The parking is a little lacking, but other than that the hotel was very nice and at a great price.

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Nobody was rude just not really friendly either.

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Service was a little unpleasant at first; we were told the room we had was "taken" so we ended up with a handicap room instead. No problem though. Room was nice, comfy bed, outside view was obstructed by a huge wall though. Hotel is literally a right turn away from the mall, less than 1 minute to get there.

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Excellent

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I was very irritated upon check-in as I had confirmed a non-smoking room and they informed me there were none available. I'm asthmatic and a smoking room is a problem. It was 10:00 at night so I decided to use the smoking room. It actually wasn't too bad. The hotel is clean and even on the smoking floor the odor isn't too bad. The value is very good […] for this location and even though they got off to a terrible start I would stay here again. The staff was very friendly. อ่านเพิ่มเติม

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The extended stay was fine. It was no-frills and very utilitarian, nothing to write home about. It was clean and convenient.

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Found this by accident through a booking agent and I will definitiely stay there again if I go to Atlanta. Nice hotel, clean and the price was very economical.

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We have stayed at this hotel before and had no issues, however this last time the heat/AC was not working and they had no one to fix it, my husband actually fixed it for them. The room had a really strong bad odor and when we told the front desk the just said there were no other rooms available to move to, but didn't doanything about it the rest of […] the week, I wush they had sent someone to clean or spray or somethingthe next day. อ่านเพิ่มเติม

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Excellent. Quiet even thogh the hotel is adjacent to GA 400. Very clean rooms.

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the room looked just like the pictures featured. The towels were a cut above regular but the sheets were rather thin.

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The rooms don't typically have shampoo and you have to ask for it. Also staff turned away my dinner order by telling the delivery person that they had no one under my name at the hotel.

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Incredibly bad hotel, terrible furnishings and maintenance. Location was good, but then again, I picked that didnt I.

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Entrance to the hotel...drive slow else, you will miss it!

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Hotel was very clean and modern as is all of the Extended Stay hotels. We have been staying at this hotel chain after out first pleasant stay was surprisingly nice.

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All the rooms at this specific location have been renovated, and you're getting a great room for a great price. The rooms look more modern and include flat screen TVs. During my stay, they recently changed out all their mattresses with new Serta mattresses which is a 100% improvement in comfort. As far as safety goes, the hotel is in a nice area and […] I feel safe here. Keep in mind that housekeeping services are limited in order to maintain low rates. Therefore, if you're a weekly guest, you will only get one full house houskeeping service per week. So if housekeeping services are more important to you than getting a better rate than don't stay here. If you're a nightly guest, you receive daily housekeeping services. The only other "amenities" include a laundry room and vending machines. They also offer wireless internet for $5.00. However, the speed of the wireless internet leaves much to be desired (it's pretty darn slow.) If they want to attract more business clientele they really need to increase the speed. In conclusion, if you just need a place to lay your head at night, this is a great place to stay. I highly recommend it! You won't regret it! อ่านเพิ่มเติม

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The room and bed were comfortable and well laid out. The furnishings were in decent shape. The airconditioner worked well and there was plenty of hot water. The water from the tap actually tasted good by the way.

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Extremely close to the Amphitheatre, very nice rooms with kitchenettes, cable, and recently renovated. If your staying there for a concert or a couple days and trying to save money this place is perfect. This is the 2nd time we've stayed and will always stay there for any event we attend in Alpharetta.

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We stayed at the hotel with our dog while my husband was in training. The hotel was functional and fairly clean. The hotel was being remodeled while we were there and on the last day couldn't use the hand cart because the hall was filled with carts of trash from the rooms being remodeled. There is no daily service so if you want enough towels or coffee […] during the week- plan to visit the main desk during business hours. The maid, even if you could find her, will not give you anything. She will ask you to go to the desk. They also will only give you what you ask for, nothing extra. Need sugar? How many? They will count them out. Need coffee. Plan to visit front desk EVERY DAY!! Room was small but smelled good. Construction made it difficult to work from the desk in the room. There are other hotels with larger rooms that offer breakfast and a manned front desk all day. อ่านเพิ่มเติม

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If your in town for a concert perfect place to stay. Also, decent restaurants and plenty of shops to kill time and eat.

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Hotel room was semi clean, and our stove did not work for a day. I

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Rude person working front desk when I checked in. Room not ready until 5:30 PM when check-in was 3pm. REALLY Dirty room and they do not clean it each day like a normal hotel for short stays like my 3 day visit. I killed a small roach in my bathroom. Yuck! No customer service and they charged for Wifi (I think it should be free). No ice machines in the […] whole Hotel. Did I mention how rude the front desk was to me? I would not stay at this hotel again if it were Free. อ่านเพิ่มเติม

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It worked out well for the recent shows at the Verizon Wireless Amph. in Alpharetta. Clean room, friendly staff. The $5 charge for internet use seems like a pretty desperate attempt to make a quick buck by the hotel. The one way only streets with a divider getting into the hotel is a little annoying though when going to eat somewhere. It was really […] easy to get to the venue parking lots from here though. You probably could walk from here but it'd be deep. อ่านเพิ่มเติม

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I had a great stay at this hotel the staff was great Marsha the front desk clerk was really helpfull i can trully say that this is the hotel i will be staying at when im in that area 5 star service

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Hotel had a bad odor. Had to change rooms because of the smell. Also killed two small spiders.

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This hotel doesn't offer all the frills of the expensive places, but if you just want a place to stay at a good price, it's excellent. The bed was a 'little' hard, and the tv old, but other than that, the room was comfortable. My room was in the back, so I had a view of the woods, and it was very relaxing. The place is quiet at night, and the staff […] has been friendly and helpful when I needed them. This is the second time I've stayed here, and for the price, it's great. Will probably use them again. อ่านเพิ่มเติม

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I really had a bad experience in the hotel I landed. I had reserved 3 rooms. When I checked in there was a foul smell in two of the rooms. The most of the carpet was slightly wet. There was mold on one side of the wall. The shower faucet was not clean. In the second room, the bathroom could not be locked, when I asked at the front desk, the said they […] cannot fix it until the next day. One of the comforter had holds in them. I also mentioned about all foul smell, comforter issue to the hotel manager, but her response was that they cannot do anything about it now, but they are planning to renew stuff in that location. I have photos to prove it. Anyway, I don't think I will ever want to stay in Extended Stay America anymore. Overall: Bad experience. อ่านเพิ่มเติม

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i stayed 2 days and everything was good. i will stay there again if i visit the same area...

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Great experience overall and a great price provided by Hotels.com, especially considering the neighboring hotel prices. The bed and pillows were slightly less than acceptable. Service and staff excellent.

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Bed was too hard. Convenient to restaurants and shopping. Economical. Housekeeping in elevators and hallways could be better.

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The past reviews reflect some inconsistency in the quality, but my room appeared clean. The room was very basic with an older TV but it did contain a mini kitchen. Hotel itself is definitely no frills. If you are looking for a value priced place to spend a few nights this probably should suffice.

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There was no dish wash. The cups were dirty and the sugar pouch was opened. The kitchen is too small.

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Nice stay all around...but could have used a shuttle.....

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