Mercure Auckland - โอกแลนด์

Located on the doorstep of Britomart and Vectra Arena makes this hotel a good choice. Britomart hums, has great shopping and restaurants. Our room was really clean and comfortable and the valet car parking super efficient. The hotel has all you would expect and very good value for money. What more can I say -would love to come back.

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

noisy air condition rattled all night and could NOT be switched off - parking fees over the top at $40.00 great restaurant on top floor

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

It was fine, except that I did not think that our room warranted a four star rating. We stayed at a different hotel later in the weekend, also a four star, which was far superior.

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

ผู้เข้าพักรายนี้ไม่ได้แสดงความคิดเห็นไว้

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Quite expensive for the room. Thought the $40 a night for parking in the ally next door to hotel was a real rip off! !!!!!!!!!

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

The location is just perfect! enabling us to travel to most places, as the Britomart bus and train station is just close by. There's a donwtown shopping mall near the hotel too, with many more retail stores within walking distance, the Auckland Sky Tower is within easy reach too.

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

They need to renovate - carpet, beds, etc, etc all need updating

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

We were on our honeymoon, they gave us an upgrade. Awesome location, in the heart of the city

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

We've stayed here before and loved it. But this time a couple of things were just not great, the room was very stuffy and the windows hardly opened. There were clothes left from the previous guest in one of the drawers and the sheets were quite scratchy and uncomfortable. Breakfast in the vue restaurant was lovely with a beautiful view. We used the […] valet parking and they asked us to call twenty minutes before we wanted our car we did so and when we went to the lobby 20 minutes later, we waited another 25 minutes before our car was brought around. Despite all this, we still enjoyed our stay :) อ่านเพิ่มเติม

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Beds were larger than expected & had a great view!

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Very clean, a little tired where carpet meets wall and under air conditioner. Great security.

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

We stayed 2 nights and this was the start of our NZ tour - the hotel therefore set the standard of what to expect and we were not disappointed. The location is really good and this then makes getting to places very accessible, especially as we did everything on foot. My only criticism was I needed a WiFi connection for my iPad and really for it to work, […] I had to use the lounge area by reception which was inconvenient. That said, our stay at Mercure was good. อ่านเพิ่มเติม

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

great location very close to the transport hub and shopping. Booking in was easy as was the check out. Only disappointment was the restaurant menu but the in room dining option was very satisfactory. would stay here again.

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Very noisy air-conditioning unit but necessary to leave on to drown out street noise

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Very accomodating reception staffs

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

location is best, car parking $40 per night ridiculous, restaurant expensive, but awesome city and water views

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

nice stay but hotel rooms need new bathrooms and updating. No aircon in the halls either and it was very hot and stuffy. Otherwise in an excellent position and the staff were very nice

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

THE HOTEL SERVED THE PURPOSE OF MY VISIT WELL HOWEVER IT COULD DO WITH A MAJOR REFUNISH

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Our stay was comfortable; room was clean and sufficient for one night. Chk in/out was fine, staff were lovely. We did not use restaurant or room service, menu expensive for what was on offer. Hotel is close to restaurants and dairy, and within walking distance of Vector Arena.

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

great

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

ผู้เข้าพักรายนี้ไม่ได้แสดงความคิดเห็นไว้

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Only 1 night but met all my needs.Reataurant has fantastic views but didin't have a meal.

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Checked in, staff were initially pleasant. Went to my room, the ENTIRE room stank like stale urine. Went downstairs, hotel staff said they couldn't do anything about it, couldn't change rooms as they were booked out, quite rude actually. They very quickly dismissed me and spoke to someone else wanting to check in, while I was still at the counter. There […] are some serious problems with the 'customer service' of this hotel - I can say now that the mining company I work for will NEVER be booking a room at this hotel again! อ่านเพิ่มเติม

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

The bathroom definitely needs upgrading. There was a big crack in the wall under the basin and some blue stuff in the grouting between some of the tiles. The air conditioning didn't really work properly. The hotel just looked old on the inside. Not what we expected from a Mercure.

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

I booked in to this hotel because my usual one when I visiit Auckland (Chifley) was fully booked. I found the staff to be excellent and in general the room to be fine. Just a couple of minor points. In my Room (708) the pillow were hard and uncomfortable and the mirror also has some scaling tight in it's centre to it looks a bit tatty. So the room is […] a bit lagging in maintenance. Not sure if this is reflected throughout the hotel. I would use the hotel again if my usual one wasn't available. อ่านเพิ่มเติม

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Absolutely Brutal in almost all aspects! Great location, but that is about it!

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

WAS WHAT I NEEDED AT THE TIME. NOT SOMEWHERE I WOULD STAY FOR LEISURE

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

What can I say, the place is not what I expected. Very dirty, and run down. It has potential, but needs a lot of money thrown at it. I would not recommend this place at all. We had to change rooms and the second was not much better.

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Great for the price we paid.Would not want to pay full price

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

staff service --reception - was excellent. helped us wth taxi, accepted with a smile our luggage when we arrived before check in time. Restaurant served good hot and cold food. bathroom though needs improvement. caulking was moldy, faucets were very old. bathtub was yucky, old and stained. water was dripping from faucet.

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

ผู้เข้าพักรายนี้ไม่ได้แสดงความคิดเห็นไว้

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Water leaks in toilet, all water valve sources either badly worn and hard to turn off to stop leaks - includes the wash basin and the bath tub spouts. Needs maintenance! Also $6 for internet service after the first 1/2 hr/per day. Across the street in a coffee shop I can use my Ipad without limitations! I just wanted to check emails. Need much improvement […] here. This hotel also didn't have the 220 volt adapter but later one turned up after asking a different front desk clerk. อ่านเพิ่มเติม

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

staff welcoming and efficient

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

ผู้เข้าพักรายนี้ไม่ได้แสดงความคิดเห็นไว้

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Staff were helpful and friendly. Stayed in a room with two single beds which was on the small side but as i was only there overnight did not have an issue. A bit pricey for the room that you get. Best thing about this hotel is its location.

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Usually stay at your Winsor and expected this hotel to be a bit less "tired"as costs more but not so Loo didn't flush properly at times and when maintence were called they came very quickly and it worked well for them -only 1 cup,glass etc in room although 2 booked -nuisance having to request these basics.Reception very pleasant and helpful

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

ผู้เข้าพักรายนี้ไม่ได้แสดงความคิดเห็นไว้

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

The hotel is spacious and exciting when you enter the foyer. The lifts are fast, the rooms (upgrade) are beautiful - 5 star for sure. When we went for breakfast and stepped out into the lounge area, it was amazing. 5 Star eclectic. Into the dining area the views from here are worth seeing and so was the dining room itself. After breakfast we looked […] into the bar area - more stunning than you could imagine. We loved it all. We decided to stay here because we remembered that the dining room had a beautiful view of the harbour - we were not sorry. In 2004 the decor and surroundings were uninspiring. Whoever designed the new look, the colours and decor are incredible. Well done. อ่านเพิ่มเติม

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Little to complain about.Great location for tourist,airport bus and ferries.Two things that aren't great though- Ridiculous prices for internet and dining!To get around these I visited local cafes and/or bars for free wifi.For breakfast I would highly suggest getting a room rate that includes breakfast.Very much worth it.$28 otherwise.Nice breakfast […] spread too, several hot or cold options and some healthy choices as well. อ่านเพิ่มเติม

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

The staff were lovely at checkin and out. The room was good but the maintenance staff need to regularly check to make sure everyhting is in working condition. The shower knob was broken and my husband had to fiddle with it for 5mins to get the shower to work. Apart from that we had a good stay. Close to local cafes ferry etc.

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Hotel staff friendly, the rooms were a little tied, a reverb is required. Very nice view from the top floor for breakfast

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

As Per Hotel ratings above

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

An enjoyable stay

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Have stayed there before but this time ended up in a very smal room further down and the noise coming from the street was horrible. When I asked for earplugs was told I have to go to bye them myself.

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

great

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

The hotel amenities suited us well since we mainly stayed there one night before our flight home. The location is very convenient for us to get to the ferries, buses and the Inner Link bus and we took advantage of it. The hotel staff are all very friendly and they quickly fixed couple of minor maintenance problems in our room. I would highly recommend […] it for the casual travelers. อ่านเพิ่มเติม

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Limited services, AC would not work & room on small size but location is great.

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

The air conditioning didn't work & the pictures of the rooms showed are not accurate of the room I stayed in

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

ผู้เข้าพักรายนี้ไม่ได้แสดงความคิดเห็นไว้

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

We loved the restaurant and its location. The room was comfortable but a bit tired. Staff were nice and helpful. We would stay again.

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com